More information is located here about CARFAX,
Inc. (Information from the CARFAX website - last updated on 9-1-04)
Please visit the CARFAX website for more information.
10304 Eaton Place, Suite 500
Fairfax, Virginia 22030-2213
Media Call - 703.934.2664
Media Fax - 703.218.2465
Customer Service Inquiries: www.carfax.com/helpcenter
CARFAX started with a vision--to create a one-stop source for
vehicle history information for buyers and sellers of used cars.
Working closely with the Missouri Automobile Dealers Association,
CARFAX first offered the early version CARFAX Vehicle History Report
to the dealer market in 1986. These reports were developed with
a database of just 10,000 vehicle records and were distributed via
fax machine. By the end of 1993, CARFAX obtained title information
from nearly all fifty states and was ready to begin offering the
In December of 1996, CARFAX launched CARFAX.com offering consumers
the same instant access to vehicle history reports already available
to used car dealers. While continuing to experience exceptional
growth of both resources and customers, CARFAX caught the attention
of a global leader in information services.
In the fall of 1999 CARFAX became a wholly-owned subsidiary of
the R.L. Polk & Co., a private firm owned by the Polk family
since 1870 when Ralph Lane Polk founded the business. R.L. Polk
is headquartered in Southfield, Michigan and operates on every major
Over the years, CARFAX enhanced its system for obtaining, assembling
and retrieving data. Utilizing the unique 17-character vehicle identification
number (VIN) found on vehicle dashboards and title documents, the
CARFAX system can generate a detailed vehicle history report or
background check on any used car or light truck instantly.
CARFAX has also been prominent in the media. In February 1993,
the national television show "60 Minutes" reported on
how the CARFAX service benefits consumers. CARFAX has also been
featured on "Dateline" and "Good Morning America"
as well as a host of radio shows, newspaper articles and local television
Today CARFAX is constantly expanding its database, which now contains
3 billion unique records compiled from thousands of public and private
sources including motor vehicle departments in the United States
and Canada, vehicle inspection stations, auto auctions, fleet management
and rental agencies, automobile manufacturers and fire and police
CARFAX.com receives more than 1.83 million visitors each month
while Carfaxonline.com, the commercial website for CARFAX, services
the needs of more than 23,000 automobile dealer subscribers. CARFAX
makes buying a used car as risk-free as buying a new car by backing
every Vehicle History Report with the CARFAX Buyback Guarantee.
CARFAX buys back any vehicle that has a severe problem reported
to a Department of Motor Vehicles (DMV) not included in the CARFAX