Free Lemon Finder  

 HOMEPAGE
 LEMON CAR FINDERS
 LEMON LEGAL BASICS
 USA LEMON LAWS
 LEMON TERMS
 VIN NUMBER INFO
 CAR BUYER TIPS
 LEMON LEGAL HELP
 LEMON RESOURCES
 ABOUT US
 BOOKMARK US
   

Check That Car!

 

Lemon Help Directory :



Complaining About a Car

Here are some useful do's and don'ts on complaining that will get you much farther on fixing your lemon problem.

  • Be factual about your problems. Present them in a chronological order.

  • Be as brief as possible. If you write a letter keep it to a maximum of one page.

  • Don't talk about the history (good or bad) about past cars you have owned. It doesn't matter for this situation.

  • Don't give ultimatums. It turns people off immediately. Don't make demands on "what if this doesn't fix it this time"

  • Don't threaten a law suit. Even if you already have an attorney and he is filing today. Law Suits are a matter of course in this business and once you threaten a lawsuit you will find very little cooperation.

  • Be reasonable in your expectations. If you don't like the way something fits tell the dealer and he'll pass the information along.

  • Don't ever tell the dealer that you have had the problem since day one. Let the facts speak for themselves.

  • Don't go into that "American quality vs Japan quality" It doesn't really apply, and the quality of both vehicles are basically equal.

  • Know that every vehicle ever made has unique characteristics. If a dealer tells you you have a characteristic he's probably telling you the truth. Depending on the characteristic depends on what other course of action you may have.

  • If you have an intermittent problem that the dealer can't duplicate please work with them on pin pointing the exact conditions when it happens. Keep a note book and write down date, time, temp outside, how long you have been driving the car, how many miles you have driven that day, etc.

  • It is possible that the dealer you are working with is in fact a "bad" dealer. You can always see if another one in the area will help you out. But keep in mind that non-selling dealers are reluctant to take on other dealers "heat" cases.

  • Believe it that if you've got something coming, you most likely will get something if you remain civil and make your point rationally and logically.

  • Don't put any lemon signs or banners on your vehicle to "declare" your lemon. It is better to have your dealer be your advocate then alienate them for future help.

  • If the dealer does a good job helping you, send a note of thanks to them. If you do take the time to say thanks, you'll be remembered next time you are in and treated even better.
To get a free lemon car check you will need a VIN number. Click here for VIN Number instructions. If you already have a VIN number then get your free lemon check now. Order a Carfax report online.

HOME - FREE LEMON CHECK - LEMON CHECK LEGAL
LEMON CHECK HELP - LEMON CHECK RESOURCES
LEMON CHECK STATE LAWS - LEMON CHECK GLOSSARY
LEMON CHECK FAQ - LEMON CHECK RIGHTS

ABOUT LEMON CHECKS - LEMON CAR BUYING TIPS


This website is an affiliate of CARFAX and is not owned or operated by CARFAX. Carfax™, Lemon Check™, Record Check™ and Recall Check™ are trademarks of CARFAX, Inc.

      © '02 Free Lemon Check